Oh the excitement of an interview! I don’t know about you, but I love interviews, either on the telephone or in person! I just happen to be in my element. For Professional Internships, Disney tends to do phone interviews. My experience went down like this:
My Interview Experience
I am a very eccentric person when it comes to getting what I want. To end up getting an interview, I reworked my resume a ton (which is how I beat disneycareers.com), spoke with my past managers as a CP in order to get endorsements, called the Disney Professional Program office to talk with a hiring manger to interviewing tips, and surfed the Disney hub website for the internship’s location to talk to leaders in that area. Basically I got a lot of great information based on that.
Calling the off was hilarious! I found this random number of a secretary in the Global Business Management Strategy department. I called to speak about the internship. I found out I was already on the list for people to be interviewed and we set up my interview time on the spot, for two days later on that Wednesday.
Two days later, I waited anxiously for 11:00am to arrive. Preciously at 11, I got a call. I spoke with this super nice woman who has been with the company for quite some time. She help implement the hub, some fast-pass operations, and other important technological awesomeness! She asked me about what I have done in my school and work experience and what skills I had to offer Disney. We talked a lot about databases. Of course she asked the all important question “Why do you want to work for Disney?” I talked about how, during my cp program, I loved working for a company that focused so much on satisfying the customer and providing such excellent service. I really want to work for a company that holds the same values as I do and Disney happens to be such a company. I asked her the same question, why has she worked for Disney for so long? She has loved being with such an innovative company with the same values that she does that also always has something different for her to do. After asking a few more questions, the interviewed ended and I hung the phone. I felt that the interview went really well . . . except the interview was only 20 minutes long. Ugh . . . why was it so short? Was I not what they were looking for . . . I began to wonder if I really hadn’t had done as well as I had thought.
Two days later, I got a phone call, from a woman named Catherine (she seems to be the person who always calls me with information about the internship every time!) and she asked me a few screening questions such as if I was actually a student, how I would get to work, etc. Here I thought I was going to schedule my second phone interview. “I have some good news for you, CONGRATULATIONS, you have been accepted for the Global Business Technology Strategy internship!” Yes, I got it! I had never been so relieved.
There are a few things one should always do to prepare for any interview, not just Disney interviews. Before you get to the interview, do your research!
- Research the company. I’m not talking about just knowing everything you know about Disney, you nerd. I’m talking about understanding how the company does business. http://corporate.disney.go.com/ has a lot of good information to understand the business dealings of Disney.
- Know the position. I have heard a ton of stories where a persons goes in to an interview and literally does not even know the name of the position they are applying for. At least read the application summary before your interview.
- Call the interviewing department and just talk to anyone there about the department. Ask them what they like and dislike about there job, how their interview was, and what do they recommend. I found my departments phone number on Disney’s hub.
- Have a few good answers for behavioral questions. Chances are they are going to ask: Tell me about a time when . . . . Yeah, that is going to happen, think up some common situations in your field where you saved 1,000,000 lives or had to lead an army to the defense of your homes and families. The more you think about potential situations, you are going to have better answers.
- Prepare questions that you want to ask the interviewer. You should never end an interview without asking questions to the interviewer. You asking questions shows you are actually interested in the company. I tend to ask personal questions of the interviewer such as “Why did you choose to work for Disney?” What is the hardest thing you do at your job?” etc. Questions are golden for a second interview.
During the interview, be yourself, what I mean by that, is be your best confident self. If you had prepared like I suggest above, you should have little trouble answering even questions you did not prepare for, basically because your mind is more prepared on answering real questions with real answers. And in all honestly, do not make anything up in your interview, the interviewer is going to see right through that. You have always heard this, but it is true, during your interview, smile! It is amazing how the tone in your voice changes while you smile. It will make things a lot more positive, and it will send a good vibe. At the end of the interview, get your interviewers email address or even their phone number. This is come as important later.
Soon after the interview, email your interviewer! Tell them thank you for the interview and just send a nice, genuine email and reiterate your excitement to work for Disney. This will help you s you move along in the process. Plus if you have any questions later, you will have someone to contact about the position.
The Process Laid Out
Every interview process is different, but after just talking with several other people interviewing for other PI positions, I have noticed a pattern to what goes down for people who interview.
- Receive an email or phone call to set up an interview.
- Pre-screening questionnaire before the interview.
- First interview.
- Phone call or email to set up second interview or rejection.
- Second interview.
- Phone call and email with instructions on how to accept the internship offer or rejection.
I have even heard of people having three interviews, I myself only had phone one interview. It completely depends on what you are applying to, but the basic process is how I outlined it above.
Once you get that acceptance, congratulations, you have just gotten past the hardest part, and now you can rest easy! If you get a rejection, no worries, you probably still have five more interviews coming up for other PIs you applied to considering you are a freakin’ Disney nerd!